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Terms and Conditions

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1. Overview

These Terms & Conditions (“Terms”) govern your use of {www.neffiegentlesleepsolutions.com} (“the Site”), operated by Gentle Sleep Solutions (“we,” “us,” or “our”).
By using this Site or purchasing our services/products, you agree to these Terms.

If you do not agree, please do not use the Site.

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2. Services Provided

We provide:

  • Pediatric sleep consulting

  • Newborn/postpartum support

  • Educational resources and digital products

  • Free discovery calls

  • General informational content

All services are educational in nature and are not medical advice.
Sleep consulting does not diagnose or treat medical conditions.

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3. Eligibility

To use this Site or purchase services, you must be:

  • At least 18 years old

  • A parent or legal guardian of the child being discussed

  • Providing accurate information

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4. Digital Products (PDFs & Downloads)

When you purchase or download a digital product:

  • All digital sales are final

  • PDFs are non-refundable

  • You are granted a single, personal-use license

  • You may not resell, share, copy, or redistribute the resources

Unauthorized distribution is prohibited.

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5. Sleep Consulting Services

When booking a consultation or purchasing a package:

  • You agree to follow safe sleep practices as recommended by the AAP

  • You understand that results vary for each child

  • You acknowledge that sleep outcomes cannot be guaranteed

  • You are responsible for decisions regarding your child’s care

We reserve the right to decline service if we believe it is not a good fit.

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6. No Medical Advice

Our services and content:

  • Do not replace medical professionals

  • Do not diagnose, treat, or cure medical or sleep disorders

  • Should not be used as a substitute for medical advice

If you have medical concerns about your child, consult your pediatrician.

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7. Payment & Billing

All payments are processed securely through Wix, Stripe, or other payment processors.
You must provide accurate billing information.

Late or incomplete payment may result in cancellation of services.

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8. Cancellations & Rescheduling

For paid consultations or packages:

  • Appointments can be rescheduled with reasonable notice

  • Missed appointments may be forfeited depending on the package terms

  • No refunds are issued unless stated otherwise

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9. Intellectual Property

All content on this Site — including text, graphics, images, PDFs, branding, and layout — is owned by Gentle Sleep Solutions or used with permission.

You may not copy, distribute, or reproduce any content without explicit written consent.

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10. Testimonials & Reviews

Testimonials represent individual results.
They are not guarantees of future outcomes.

You grant us permission to feature voluntary testimonials you submit.

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11. Limitations of Liability

To the fullest extent permitted by law:

  • We are not liable for any damages arising from your use of the Site or services

  • We are not responsible for issues arising from misuse of sleep guidance

  • You use the Site and services at your own discretion

This applies to indirect, incidental, or consequential damages.

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12. Privacy

Your use of this Site is governed by our Privacy Policy, which explains how we collect and use your information.

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13. Links to Third-Party Sites

We are not responsible for third-party websites linked from this Site.

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14. Changes to These Terms

We may update these Terms at any time.
The latest version will always appear on this page.

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15. Contact

If you have questions about these Terms, contact:

Gentle Sleep Solutions
Email: neffie@neffiegentlesleepsolutions.com
Chicago, Illinois, USA

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