PRIVACY POLICY 

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1. Introduction

Gentle Sleep Solutions (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains what information we collect, how we use it, and what choices you have when visiting {www.neffiegentlesleepsolutions.com} or interacting with our services.

By using this website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

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a) Information You Provide to Us

• Name

• Email address

• Phone number

• Messages submitted through forms

• Information provided when booking calls

• Information submitted to download free resources (lead magnets)

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b) Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on the site

• Referral source

This data helps us improve the website and understand visitor behavior.

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c) Payment Information

If you purchase a digital product, payments are processed securely by Wix Payments or Stripe (depending on settings).
We do not store or have access to your full payment details.

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3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide customer support

• Deliver services you requested (consultations, sleep support, etc.)

• Send resources you signed up for (such as the bedtime checklist)

• Improve the website and user experience

• Send helpful emails if you opted in (sleep tips, updates, offers)

• Analyze website performance and traffic

• Comply with legal or regulatory obligations

We do not sell your personal information.

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4. Email Marketing & Lead Magnet Consent

When you provide your email to download a resource or request support, you may see a checkbox asking if you want to receive additional tips and updates.

• This checkbox is optional

• You can unsubscribe at any time using the link in any email

• We will only email you marketing content if you explicitly opt-in

If you do not opt in, you will only receive emails that are necessary to deliver the specific resource or respond to your message.

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5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide core functionality and understand visitor behavior.

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a) Essential Cookies

Required for the website to function (security, loading, navigation).
These do not require consent.

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b) Analytics Cookies (Hotjar, Google Analytics / Google Tag)

We use analytics tools to understand how visitors use the website.
These services may collect:

• Mouse movements

• Clicks

• Scroll depth

• Session duration

• Navigation patterns

These help us improve the website.
You can opt out of analytics cookies via your browser settings.

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c) Marketing Cookies (Meta Pixel – only if active)

If enabled, the Meta Pixel helps measure the effectiveness of Facebook or Instagram ads.
This is only active if you interact with our ads.

You can disable tracking in your Facebook account settings.

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6. Sharing of Information

We may share information with third-party service providers only for purposes such as:

• Payment processing

• Website hosting (Wix)

• Analytics (Hotjar, Google)

• Email communications (Wix, MailChimp, or similar)

We do not sell or share data for unrelated purposes.

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7. Data Security

We take reasonable steps to protect your information from unauthorized access.
However, no internet transmission is 100% secure.
Use the website at your own discretion.

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8. Children’s Privacy

This website is intended for adults (parents/caregivers).
We do not knowingly collect personal information from children under 13.

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9. Your Choices & Rights

You may:

• Request access to the personal data we have about you

• Request corrections

• Unsubscribe from marketing emails

• Request deletion of your information (where legally permissible)

To request any of these actions, contact us at:
{your email address}

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10. Links to Other Websites

This website may contain links to third-party sites.
We are not responsible for their content or privacy practices.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

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12. Contact Information

If you have questions about this Privacy Policy or how your information is used, contact:

Gentle Sleep Solutions
Email: {your email}
Chicago, Illinois, USA